1. Introduction

This Privacy Policy explains how NutriClench collects, uses, stores, and protects your personal and health information when you use our website and the PoshanSetu app.

2. Information We Collect

• Account information: name, email, phone number, city, date of birth, gender.
• Health information: height, weight, medical history, allergies, dietary preferences, and other information you or your dietitian record as part of your care — this is sensitive personal data and is handled with additional care as described below.
• Payment information: processed by our payment gateway partners; we do not store full card numbers.
• Usage data: how you interact with our website and app, for improving our Services.

3. How We Use Your Information

We use your information to: provide and personalize consultations and diet plans; process bookings and payments; send appointment reminders and service updates; improve our Services; and comply with legal obligations.

4. How We Protect Health Data

Your health records are only accessible to you, the dietitian you are working with, and authorized NutriClench administrators for verification and support purposes. Health data is encrypted in transit and at rest, and access is logged for security auditing.

5. Sharing of Information

We do not sell your personal data. We share information only with: the dietitian you book a consultation with; payment processors, to complete transactions; and service providers who help us operate the platform (e.g., cloud hosting), under confidentiality obligations. We may disclose information if required by law.

6. Data Retention

We retain your account and health information for as long as your account is active, and for a reasonable period afterward as required for legal, accounting, or legitimate business purposes.

7. Your Rights

You may access, correct, or request deletion of your personal data by contacting support@nutriclench.com. You may also close your account at any time from the app or website settings.

8. Cookies

Our website uses cookies to remember your preferences and understand site usage. You can control cookies through your browser settings.

9. Children's Privacy

Our Services are not directed at children under 18. Consultations for minors must be booked and supervised by a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the website or app.

11. Contact

For privacy questions or data requests, contact us at support@nutriclench.com.